NexPath - Career Assessment & Guidance Platform

Organisation analytics

What the three analytics tabs answer, what counseling health shows about your team's process, why small cohorts are withheld, and what the export gives you.

6 min read · Checked against the product on 2026-08-17

Analytics describes your whole cohort rather than any individual. It is org-admin only, and not available during the trial.

Three tabs, each answering a different question.

Direction — where is this cohort heading, and who needs attention?

The operational one, and the one to start with. It opens with how many profiles are complete and how many plans have been agreed, then shows where the cohort's interests point: industries, work models, career bands, occupation groups, skills and knowledge areas.

Its most useful part is the guidance readiness queue: the cohort split into ready to plan, validate first, exploration first, and no completed profile. The tiles are clickable and take you to that filtered list of people — so it is a worklist, not just a chart.

This tab used to be two, Planning and Career matching. They were merged because they answered the same question from two different calculations, and quietly disagreed: the same skill could read 41% on one and 78% on the other, because one divided by every occupation the cohort matched and the other by a top-ten subset. Each figure now appears once, and percentages state what they are a percentage of — hover any bar to see the denominator.

It also tells you whether it is drawing on live labour-market data or on occupational taxonomy alone. Check that banner before drawing conclusions about demand.

Psychology — what is this cohort like?

Aggregated results by scale family: interests, personality, learning preferences, work values and work styles, with guidance notes attached.

Sections appear only where there is data. A missing section means that scale family has not been assessed, not that the cohort scored zero.

Two things to read carefully:

  • Learning styles (VARK) are shown as a share of preference, not a score. The four values compete for one fixed total per person, so nobody can be high on all four. "Kinesthetic 18%" means it is that cohort's smallest preference, not that they are weak at it.
  • Where an instrument does not declare a score range, the bars are scaled against the highest cohort average and the chart says so. Those bars compare with each other, not with another cohort's.

Activity — is the programme working?

Throughput over a period you choose: assessments started and completed, completion rate, time to complete, and how many turn into plans. The period selector covers the last 1 to 24 months, ending with the current month.

Counseling health, above the charts

The top of this tab is the only part of analytics naming people who need something this week. The charts below describe the past; this is a worklist, so it sits first.

Needs attention lists counseling that has stopped moving, longest-waiting first, in four kinds: waiting on a signature, review date passed, gone quiet, and never started. Never started has its own line because it is a different problem from a case that ran and stalled — nobody has opened it at all.

Where counseling gets to is the funnel: started, active, reached a goal, signed a plan, completed. It is counted per counseling service, not per person — someone may hold more than one, and counting people would quietly undercount the work.

Team reply time gives the typical hours from a participant acting to a counselor responding, across the organisation. Below it, a range — fastest to slowest typical time — and no names:

  • Names are withheld deliberately. At the sizes most organisations run, the difference between two counselors is mostly caseload, not practice, and a named league table would make people optimise the number instead of the conversation.
  • The range needs at least five cases per counselor to appear at all. Drawn over fewer it would be noise presented as a finding, and the page says so rather than showing a spread it cannot support.

Covering for colleagues counts cases worked by someone other than the named counselor. Read it as a workload signal — who is absent, who is carrying extra — not a quality one. Colleagues stepping in is how the organisation is meant to work; see Your Counseling Desk.

Counselors see none of this. What they see is a private summary of their own work — Your practice — with no comparison to anyone.

Small cohorts are withheld

Below five people, analytics does not render. You get a notice saying the cohort is too small rather than a chart, and this applies to every tab.

The reason: with one completed assessment, every cohort chart would show that individual's profile at 100%, labelled as a cohort. Anyone who knew who took it could read their results off a page that looked anonymous. The threshold exists so that cannot happen by accident.

Two consequences worth knowing:

  • Filtering by a single assessment can push a large org under the threshold, so a chart that was there a moment ago can disappear when you filter. That is the protection working, not a fault.
  • The figures for a withheld cohort are never sent to your browser at all, so there is nothing to recover by exporting or by reading the page source.

Above the threshold, still check the "based on N profiles" line before sharing a screen or putting analytics in a board pack. Five is the floor, not a promise of anonymity.

Export

Each tab exports what it is currently showing, as CSV, via the button at the top of the tab.

The file has one row per figure, and every row carries its own unit and what it was measured against — "12 of 29 matched occupations" rather than a bare 41%. That is deliberate: a percentage without its denominator is exactly how the two old tabs came to disagree, and a spreadsheet outlives the screen it came from.

The export reflects your current filter, and the filter is named in the file. It is disabled for a withheld cohort, for the reason above.

No data yet?

There is a demo organisation with a full year of results, which is a reasonable way to see what these reports tell you before your own data arrives. The link is on the empty state.

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