Occupation intelligence

ICT Business Analysis Manager

Snapshot

ICT business analysis managers identify areas where information system changes are needed to support business plans and monitor the impact in terms of change management. They contribute to the general ICT functional requirements of the business organisation. ICT business analysis managers analyse business needs and translate them into ICT solutions.

Summary

As an ICT business analysis manager, your days are focused on understanding the needs of a business and translating those needs into effective ICT solutions. You’ll work closely with stakeholders across different departments, analyzing current processes, identifying areas for improvement, and proposing changes to information systems. This role requires a blend of analytical skills, communication expertise, and a strong understanding of both business operations and ICT capabilities. You’ll monitor the impact of changes and contribute to the overall ICT strategy of the organization.

Key responsibilities:
  • • Analyze business needs and requirements to identify opportunities for ICT solutions.
  • • Translate business requirements into detailed ICT functional specifications.
  • • Evaluate existing systems and processes to identify areas for improvement and optimization.
Labour market

Where this occupation is in demand

Reported labour shortages and surpluses, by year. Published for occupation groups, not for individual job titles.

Shortage reportedSurplus reportedBoth reportedReported in another yearNot covered by this source

Deeper colour: reported the same way in more consecutive years.

Figures cover Information and communications technology professionals — 75 jobs including this one.

10 of 14 in shortage2025All 30 growing3.7Mopenings to 2035

In shortage: Austria, Belgium, Bulgaria, Cyprus and 6 more.

Longest-running shortage: Austria, 3 years.

Select a place on the map to see its figures.

About this source

Source: ELA/EURES labour shortages and surpluses. Readings are published at occupation-group level, and cover Europe. Editions differ in annex layout and country coverage, so a change between years does not always mean the labour market changed. Countries in grey were not reported, which is not the same as being in balance.

What these words mean

The four things this section reports

Reported demand
Whether employers report needing people in this job — a judgement published by a national or EU body, not a count.
Where it is heading
Which way employment in this job is expected to move over the coming years, from an official projection.
Openings
Roughly how many openings arise — from growth and from people leaving the job.
Typical pay
What people in this job typically earn where the source publishes it. Blank does not mean unpaid; it means nobody publishes it for that place.

A measure is left out when nobody publishes it for that place, rather than shown as zero.

Which way the market leans for you

In your favour
More openings than people looking — employers are competing for candidates.
Balanced
Openings and candidates are roughly matched.
Competitive
More people looking than openings — expect to compete.
Mixed evidence
Sources disagree, or the same occupation group is short in one part and oversupplied in another.

Every source resolves to one of these four, so there is a single vocabulary to learn. What differs is the evidence behind it, which is printed underneath each verdict — a measured ratio of openings to jobseekers, or an assessment published by a national body.

How this job compares with other jobs in the same country

Strong
Among the strongest in that country
Good
Stronger than most jobs in that country
Mixed
About typical for that country
Weak
Weaker than most jobs in that country

This is a rank within one country, not a score you can carry across borders — the registers behind two countries count different people, so the same number means different things in each. It is also why a job can be among the strongest in a country and still show as Competitive: it leads the field in a market that is crowded overall.

Where these come from

Every figure is published by a national statistics office, a public employment service or an EU body, and each card names its source and the period it covers. Some places are counted monthly, others assessed once or twice a year, so two places on the same map can be describing different moments — the date is always shown.

None of this predicts one person's chances. It describes a market.

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Find your career path and explore the science behind our recommendations.

Quick fit check

Could ICT business analysis manager fit you?

Answer three quick questions. This is not a full assessment — it is a teaser to help you decide whether to compare your profile.

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Do you enjoy tasks that require Integrity?

Do you enjoy tasks that require Initiative?

NexFuture™

Future Outlook for ICT business analysis manager

The outlook for ICT business analysis manager reflects a balanced mix of automation exposure and durable, human-led work.

How are these scores calculated?

The Resilience Score (0–100) estimates how structurally protected this occupation is from automation and AI disruption, based on task-level analysis. Higher scores mean more human-judgment-intensive tasks. AI Exposure shows the estimated percentage of task hours that current AI capabilities could affect. These are model-derived structural indicators, not predictions about individual job security.

Play the future

How could ICT business analysis manager change as AI adoption grows?

Several task areas may shift toward AI-assisted workflows, so reskilling becomes more important.

Significant task-level transformation is estimated in 12 years (around 2038) under the selected Expected Pace scenario.
~35%
Resilience
Automation Risk
EXP~55%
Human advantage
MOAT~35%

Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.

2026
2033
2043
AI Adoption Speed:

How AI may change this role

Deterministic, model-based interpretation of current role signals — not a guarantee of replacement.

Human-owned 37% Human-owned
What still depends on people
  • provide ICT consulting advice
  • implement strategic planning
  • define technology strategy
The Human Edge To stay ahead in this role, focus on business process modelling and decision support systems. These human-centric skills are the hardest for AI to replicate in the next 20 years.
Assist 15% Assist
Where AI may become a co-pilot
  • perform business analysis
  • analyse business requirements
  • track key performance indicators
Automate 54% Automate
Tasks most exposed to automation
  • provide cost benefit analysis reports
  • write work-related reports
Detailed Analysis

Vital Signs & AI Vectors

AI Exposure Vectors

0-100%
AI / Machine Learning 15%

Exposure to AI-assisted analysis, pattern recognition, and predictive modelling tasks

Generative AI 15%

Exposure to content generation, creative augmentation, and large language model tools

Cognitive Software 8%

Exposure to workflow automation, decision-support software, and process digitisation

Robotic & Physical Automation 0%

Exposure to physical automation, robotics, and sensor-driven task displacement

Technical Details
Methodology: NexFuture v3.0 Sources: O*NET® 30.3, ESCO v1.2.1 Updated: Sep 2026

NexFuture v3.0 estimates automation exposure natively from ESCO essential-skill groups, weighted by skill mass and calibrated against expert anchors. Scores are probabilistic estimates, not guarantees. See the NexFuture Methodology White Paper for full details.

Measures automation exposure. It does not measure pay, demand, or how many jobs exist near you.

Day in the life

What people in this role usually do

Digital Technology

Day in the life

A typical day as an ICT business analysis manager

09
09:00 · Morning
define technology strategy
Create an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account analyses and relevant regulations.
10
10:30 · Mid-morning
manage ICT project
Plan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or products, within specific constraints, such as scope, time, quality and budget.
12
12:00 · Midday
coordinate technological activities
Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.
14
14:00 · Afternoon
provide ICT consulting advice
Advise on appropriate solutions in the field of ICT by selecting alternatives and optimising decisions while taking into account potential risks, benefits and overall impact to professional customers.
15
15:30 · Late afternoon
analyse business requirements
Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.
17
17:00 · Wrap-up
create business process models
Develop formal and informal descriptions of the business processes and the organisational structure by using business process models, notations and tools.

Task order is illustrative. Individual days vary.

Software & Technologies & Knowledge areas
Software & Technologies
24SevenOffice Project3M Post-it AppActano RplanAdobe AcrobatAdobe ActionScriptAdobe Creative Cloud softwareAdobe DreamweaverAdobe IllustratorAdobe InDesignAdobe PhotoshopAdvanced business application programming ABAPAEC Software FastTrack ScheduleAirtableAJAXAmazon DynamoDBAmazon Elastic Compute Cloud EC2Amazon KinesisAmazon RedshiftAmazon Web Services AWS softwareAMS REALTIME Projects
Knowledge areas

Cross-sector skills
  • business processes
  • business strategy concepts
  • systems development life-cycle
Essential skills
developing financial, business or marketing plans
  • define technology strategy

    Create an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account analyses and relevant regulations.

  • create business process models

    Develop formal and informal descriptions of the business processes and the organisational structure by using business process models, notations and tools.

analysing business operations
  • perform business analysis

    Evaluate the condition of a business on its own and in relation to the competitive business domain, performing research, placing data in context of the business' needs and determining areas of opportunity.

  • analyse business requirements

    Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.

developing operational policies and procedures
  • improve business processes

    Optimise the series of operations of an organisation to achieve efficiency. Analyse and adapt existing business operations in order to set new objectives and meet new goals.

  • define technical requirements

    Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.

designing ict systems or applications
  • propose ICT solutions to business problems

    Suggest how to solve business issues, using ICT means, so that business processes are improved.

advising on design or use of technologies
  • provide ICT consulting advice

    Advise on appropriate solutions in the field of ICT by selecting alternatives and optimising decisions while taking into account potential risks, benefits and overall impact to professional customers.

designing systems and products
  • design process

    Identify the workflow and resource requirements for a particular process, using a variety of tools such as process simulation software, flowcharting and scale models.

directing, supervising and coordinating projects
  • manage ICT project

    Plan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or products, within specific constraints, such as scope, time, quality and budget.

preparing financial documents, records, reports, or budgets
  • provide cost benefit analysis reports

    Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.

Skill DNA

Skill DNA

Work personality traits and values that define this role

Key traits you need
Leadership Integrity Initiative Stress Tolerance Adaptability/Flexibility Dependability Cooperation Self-Control Persistence Attention to Detail Analytical Thinking Concern for Others Achievement/Effort Social Orientation Independence Innovation
Key rewards you can expect
AchievementWorking Condit…RecognitionRelationshipsSupportIndependence
Career path

Path to become an ICT business analysis manager

What it typically takes to qualify: education level, where it is a regulated profession, and where to study.

Typical education level

Bachelor's or equivalent level

Study programmes

Real programmes leading to this occupation, by country.

the Netherlands 6

B Business IT & Management

DIPLOMA · EQF 6

Industrial Engineering & Management

GETUIGSCHRIFT · EQF 6

M Organization and Management Studies (GMSI: OGSC)

DIPLOMA · EQF 7

Business Informatics

DIPLOMA · EQF 7

International Premaster Econometrics and Management Science

DIPLOMA · EQF 6

Business Administration

DIPLOMA · EQF 6

Finland 2

Programmes only — this list does not include online courses.

Career progression

Growth Pathways & Similar Roles

Explore typical career progression paths, adjacent skills, and similar roles to plan your next transition.

Common questions

Frequently asked questions

What kind of background is helpful for becoming an ICT business analysis manager?
A strong foundation in business administration, ICT, or a related field is beneficial. Experience in a business environment, coupled with an understanding of ICT principles and project management methodologies, is highly valuable. Analytical and problem-solving skills are essential.
How does this role differ from a general business analyst?
While both roles involve analyzing business needs, an ICT business analysis manager typically has a more strategic focus and a deeper understanding of ICT systems. They are often responsible for aligning ICT solutions with broader business objectives and overseeing the implementation of changes across the organization.
What are the typical work styles and values associated with this role?
This role thrives on individuals who are detail-oriented, analytical, and communicative (1.C.2.b, 1.C.5.c, 1.C.1.c). It also requires someone who values precision and accuracy (1.C.4.b, 1.C.4.c) and prioritizes both efficiency and quality (1.B.2.a, 1.B.2.f, 1.B.2.b, 1.B.2.c).
ICT Business Analysis Manager — what does it pay in the United States?
$108,970 a year at the median, as of 2025-05. State medians run from $60,470 to $156,590. Source: US Bureau of Labor Statistics. This is a United States figure and not a projection for Europe.