ICT Business Analysis Manager
Snapshot
ICT business analysis managers identify areas where information system changes are needed to support business plans and monitor the impact in terms of change management. They contribute to the general ICT functional requirements of the business organisation. ICT business analysis managers analyse business needs and translate them into ICT solutions.
As an ICT business analysis manager, your days are focused on understanding the needs of a business and translating those needs into effective ICT solutions. You’ll work closely with stakeholders across different departments, analyzing current processes, identifying areas for improvement, and proposing changes to information systems. This role requires a blend of analytical skills, communication expertise, and a strong understanding of both business operations and ICT capabilities. You’ll monitor the impact of changes and contribute to the overall ICT strategy of the organization.
- • Analyze business needs and requirements to identify opportunities for ICT solutions.
- • Translate business requirements into detailed ICT functional specifications.
- • Evaluate existing systems and processes to identify areas for improvement and optimization.
Where this occupation is in demand
Reported labour shortages and surpluses, by year. Published for occupation groups, not for individual job titles.
Figures cover Information and communications technology professionals — 75 jobs including this one.
In shortage: Austria, Belgium, Bulgaria, Cyprus and 6 more.
Longest-running shortage: Austria, 3 years.
Select a place on the map to see its figures.
About this source›
Source: ELA/EURES labour shortages and surpluses. Readings are published at occupation-group level, and cover Europe. Editions differ in annex layout and country coverage, so a change between years does not always mean the labour market changed. Countries in grey were not reported, which is not the same as being in balance.
What these words mean
The four things this section reports
- Reported demand
- Whether employers report needing people in this job — a judgement published by a national or EU body, not a count.
- Where it is heading
- Which way employment in this job is expected to move over the coming years, from an official projection.
- Openings
- Roughly how many openings arise — from growth and from people leaving the job.
- Typical pay
- What people in this job typically earn where the source publishes it. Blank does not mean unpaid; it means nobody publishes it for that place.
A measure is left out when nobody publishes it for that place, rather than shown as zero.
Which way the market leans for you
- In your favour
- More openings than people looking — employers are competing for candidates.
- Balanced
- Openings and candidates are roughly matched.
- Competitive
- More people looking than openings — expect to compete.
- Mixed evidence
- Sources disagree, or the same occupation group is short in one part and oversupplied in another.
Every source resolves to one of these four, so there is a single vocabulary to learn. What differs is the evidence behind it, which is printed underneath each verdict — a measured ratio of openings to jobseekers, or an assessment published by a national body.
How this job compares with other jobs in the same country
- Strong
- Among the strongest in that country
- Good
- Stronger than most jobs in that country
- Mixed
- About typical for that country
- Weak
- Weaker than most jobs in that country
This is a rank within one country, not a score you can carry across borders — the registers behind two countries count different people, so the same number means different things in each. It is also why a job can be among the strongest in a country and still show as Competitive: it leads the field in a market that is crowded overall.
Where these come from
Every figure is published by a national statistics office, a public employment service or an EU body, and each card names its source and the period it covers. Some places are counted monthly, others assessed once or twice a year, so two places on the same map can be describing different moments — the date is always shown.
None of this predicts one person’s chances. It describes a market.
Reported demand · Typical pay · Where it is heading (United States, Ireland, Australia, Malta, United Kingdom)
| Reported demand | Typical pay | Where it is heading | |
|---|---|---|---|
| United States | Not reported | $116,580 2025-05 | +8.2% 2024–2034 · BLS 2024-2034 |
| Ireland | Shortage reported ELA/EURES 2025 * | — | +32.3% 2023–2035 · Cedefop 2026 * |
| Australia | Assessed as balanced Jobs and Skills Australia 2025 * | — | — |
| Malta | Shortage reported ELA/EURES 2024 * | — | — |
| United Kingdom | Not reported | £59,593 2025-provisional | — |
* Published for occupation groups, not for individual job titles.
U.S. Bureau of Labor Statistics (OEWS)
Source: Office for National Statistics, Annual Survey of Hours and Earnings, Open Government Licence v3.0
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Future Outlook for ICT business analysis manager
The outlook for ICT business analysis manager reflects a balanced mix of automation exposure and durable, human-led work.
How are these scores calculated?
The Resilience Score (0–100) estimates how structurally protected this occupation is from automation and AI disruption, based on task-level analysis. Higher scores mean more human-judgment-intensive tasks. AI Exposure shows the estimated percentage of task hours that current AI capabilities could affect. These are model-derived structural indicators, not predictions about individual job security.
How could ICT business analysis manager change as AI adoption grows?
Several task areas may shift toward AI-assisted workflows, so reskilling becomes more important.
Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.
Several task areas may shift toward AI-assisted workflows, so reskilling becomes more important.
Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.
Model-based estimate. Use it as a planning signal, not a guarantee.
Compare this to your profile
How AI may change this role
Deterministic, model-based interpretation of current role signals — not a guarantee of replacement.
What still depends on people
- provide ICT consulting advice
- implement strategic planning
- define technology strategy
Where AI may become a co-pilot
- perform business analysis
- analyse business requirements
- track key performance indicators
Tasks most exposed to automation
- provide cost benefit analysis reports
- write work-related reports
Vital Signs & AI Vectors
AI Exposure Vectors
0-100%Exposure to AI-assisted analysis, pattern recognition, and predictive modelling tasks
Exposure to content generation, creative augmentation, and large language model tools
Exposure to workflow automation, decision-support software, and process digitisation
Exposure to physical automation, robotics, and sensor-driven task displacement
Technical Details
NexFuture v3.0 estimates automation exposure natively from ESCO essential-skill groups, weighted by skill mass and calibrated against expert anchors. Scores are probabilistic estimates, not guarantees. See the NexFuture Methodology White Paper for full details.
Measures automation exposure. It does not measure pay, demand, or how many jobs exist near you.
What people in this role usually do
Digital Technology
A typical day as an ICT business analysis manager
09 09:00 · Morning define technology strategy
10 10:30 · Mid-morning manage ICT project
12 12:00 · Midday coordinate technological activities
14 14:00 · Afternoon provide ICT consulting advice
15 15:30 · Late afternoon analyse business requirements
17 17:00 · Wrap-up create business process models
Task order is illustrative. Individual days vary.
What you need to do this work
The skills, knowledge and tools this role calls for — and the traits and rewards that come with it.
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define technology strategy
Create an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account analyses and relevant regulations.
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create business process models
Develop formal and informal descriptions of the business processes and the organisational structure by using business process models, notations and tools.
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perform business analysis
Evaluate the condition of a business on its own and in relation to the competitive business domain, performing research, placing data in context of the business' needs and determining areas of opportunity.
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analyse business requirements
Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.
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improve business processes
Optimise the series of operations of an organisation to achieve efficiency. Analyse and adapt existing business operations in order to set new objectives and meet new goals.
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define technical requirements
Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.
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propose ICT solutions to business problems
Suggest how to solve business issues, using ICT means, so that business processes are improved.
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provide ICT consulting advice
Advise on appropriate solutions in the field of ICT by selecting alternatives and optimising decisions while taking into account potential risks, benefits and overall impact to professional customers.
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design process
Identify the workflow and resource requirements for a particular process, using a variety of tools such as process simulation software, flowcharting and scale models.
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manage ICT project
Plan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or products, within specific constraints, such as scope, time, quality and budget.
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provide cost benefit analysis reports
Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.
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track key performance indicators
Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.
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write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
business process modelling
The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.
decision support systems
The ICT systems that can be used to support business or organisational decision making.
ICT security legislation
The set of legislative rules that safeguards information technology, ICT networks and computer systems and legal consequences which result from their misuse. Regulated measures include firewalls, intrusion detection, anti-virus software and encryption.
data mining
The methods of artificial intelligence, machine learning, statistics and databases used to extract content from a dataset.
ICT market
The processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.
information extraction
The techniques and methods used for eliciting and extracting information from unstructured or semi-structured digital documents and sources.
visual presentation techniques
The visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-numerical data, in order to reinforce the human understanding of this information.
- business processes
- business strategy concepts
- systems development life-cycle
Path to become an ICT business analysis manager
What it typically takes to qualify: education level, where it is a regulated profession, and where to study.
Bachelor's or equivalent level
62 programmes in 15 countries teach the core skills of this job. Plus 79 short courses that build single skills.
A few examples, taught in the language of this page:
South Africa
These are 6 of 141.
Sources
- 1. Source: Opintopolku.fi (Finnish National Agency for Education)
- 2. Source: South African Qualifications Authority (SAQA), All Qualifications and Unit Standards (allqs.saqa.org.za).
- 3. Source: Malta Qualifications Registry, Malta Further and Higher Education Authority (qualifications.mfhea.gov.mt).
Growth Pathways & Similar Roles
Explore typical career progression paths, adjacent skills, and similar roles to plan your next transition.
Where does ICT business analysis manager fit?
Similarity scores based on skill overlap from ESCO data.
For organisations
The data on this page, working for your students, clients and staff.
Frequently asked questions
What kind of background is helpful for becoming an ICT business analysis manager?
How does this role differ from a general business analyst?
What are the typical work styles and values associated with this role?
How much does ICT Business Analysis Manager pay in the United States?
Sources: ESCO O*NET ELA/EURES Cedefop BLS Data updated October 3, 2026 About our data