Elderly Home Manager

Act as representative of the institution, company or organisation to the outside world.

Communicate professionally and cooperate with members of the other professions in the health and social services sector.

Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.

Cooperate with people in other sectors in relation to social service work.

Develop a collaborative helping relationship, addressing any ruptures or strains in the relationship, fostering bonding and gaining service users` trust and cooperation through empathic listening, caring, warmth and authenticity.

Speak for and on behalf of service users, using communicative skills and knowledge of relevant fields to assist those less advantaged.

Promote the understanding of dynamics of social relationships between individuals, groups, and communities. Promote the importance of human rights, and positive social interaction, and the inclusion of social awareness in education.

Deliver arguments in favour of something, such as a cause, idea, or policy, to benefit another person.

Inform and advise policy makers by explaining and interpreting the needs of the citizens to enhance social service programs and policies.

Identify and respond to specific social problems in a community, delineating the extent of the problem and outline the level of resources required to address it and identifying the existing community assets and resources that are available to address the problem.

Plan and monitor the implementation of establishment procedures by operations staff, ensuring the proper and efficient operation of the facility for elderly care in relation to cleaning and laundry services, cooking and meals services and any other medical and nursing services required.

Establish daily priorities for staff personnel; effectively deal with multi-task workload.

Coordinate care for patient groups, being able to manage a number of patients within a given amount of time and provide optimum health services.

Use person-centred planning (PCP) and implement the delivery of social services in order to determine what the service users and their caregivers want, and how the services can support this.

Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.

Promote changes in relationships between individuals, families, groups, organisations and communities by taking into consideration and coping with unpredictable changes, at the micro, macro and mezzo level.

Perform public relations (PR) by managing the spread of information between an individual or an organisation and the public.

Plan, monitor, report on the budget and prepare set production budgets.

Monitor the budget received through government funding, and ensure there are enough resources to cover the costs and expenses of the organisation or project.

Plan and administer budgets in social services, covering programmes, equipment and support services.

Establish social projects aimed at community development and active citizen participation.

Deliver services which are mindful of different cultural and language traditions, showing respect and validation for communities and being consistent with policies regarding human rights and equality and diversity.

Initiate fundraising activities managing the place, teams involved, causes and budgets.

Apply social work ethical principles to guide practice and manage complex ethical issues, dilemmas and conflicts in accordance to occupational conduct, the ontology and the code of ethics of the social services occupations, engaging in ethical decision making by applying standards of national and, as applicable, international codes of ethics or statements of principles.

Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.

Work in accordance with management and organisational principles and values focusing on human rights and social justice.

Monitor and analyse regulations, policies and changes in these regulations in order to assess how they impact social work and services.

Undertake continuous professional development (CPD) to continuously update and develop knowledge, skills and competences within one`s scope of practice in social work.

Apply quality standards in social services while upholding social work values and principles.

Recognise, understand and share emotions and insights experienced by another.

Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.

Ensure hygienic work practice, respecting the safety of the environment at day care, residential care settings and care at home.