Occupation intelligence

Telecommunications Technician

Key facts

Telecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe working environment and a complete inventory of supplies. They also provide user or customer assistance.

Labour market
Shortage in Belgium and 5 more countries
ELA/EURES 2025
Industry
Construction
Education
Upper secondary education
39%
Resilience Score · 2026 (Higher is better)
Upper secondary education 51% AI exposure · 2026
Labour market

Where this occupation is in demand

Reported labour shortages and surpluses, by year. Published for occupation groups, not for individual job titles.

Figures cover Electrical and electronic trades workers — 42 jobs including this one.

6 of 12 in shortage202513 of 26 growing1.3Mopenings to 2035

In shortage: Belgium, Bulgaria, Germany, Italy and 2 more.

Longest-running shortage: Belgium, 4 years.

Select a place on the map to see its figures.

About this source›

Source: ELA/EURES labour shortages and surpluses. Readings are published at occupation-group level, and cover Europe. Editions differ in annex layout and country coverage, so a change between years does not always mean the labour market changed. Countries in grey were not reported, which is not the same as being in balance.

What these words mean

The four things this section reports

Reported demand
Whether employers report needing people in this job — a judgement published by a national or EU body, not a count.
Where it is heading
Which way employment in this job is expected to move over the coming years, from an official projection.
Openings
Roughly how many openings arise — from growth and from people leaving the job.
Typical pay
What people in this job typically earn where the source publishes it. Blank does not mean unpaid; it means nobody publishes it for that place.

A measure is left out when nobody publishes it for that place, rather than shown as zero.

Which way the market leans for you

In your favour
More openings than people looking — employers are competing for candidates.
Balanced
Openings and candidates are roughly matched.
Competitive
More people looking than openings — expect to compete.
Mixed evidence
Sources disagree, or the same occupation group is short in one part and oversupplied in another.

Every source resolves to one of these four, so there is a single vocabulary to learn. What differs is the evidence behind it, which is printed underneath each verdict — a measured ratio of openings to jobseekers, or an assessment published by a national body.

How this job compares with other jobs in the same country

Strong
Among the strongest in that country
Good
Stronger than most jobs in that country
Mixed
About typical for that country
Weak
Weaker than most jobs in that country

This is a rank within one country, not a score you can carry across borders — the registers behind two countries count different people, so the same number means different things in each. It is also why a job can be among the strongest in a country and still show as Competitive: it leads the field in a market that is crowded overall.

Where these come from

Every figure is published by a national statistics office, a public employment service or an EU body, and each card names its source and the period it covers. Some places are counted monthly, others assessed once or twice a year, so two places on the same map can be describing different moments — the date is always shown.

None of this predicts one person’s chances. It describes a market.

Reported demand · Typical pay · Where it is heading (United States, Ireland, Australia, Malta, United Kingdom)
Reported demand · Typical pay · Where it is heading
Reported demand Typical pay Where it is heading
United States Not reported $63,890 2025-05 −4.2% 2024–2034 · BLS 2024-2034
Ireland Not reported — +19.2% 2023–2035 · Cedefop 2026 *
Australia Shortage reported Jobs and Skills Australia 2025 * — —
Malta Shortage reported ELA/EURES 2024 * — —
United Kingdom Not reported £34,073 2025-provisional —

* Published for occupation groups, not for individual job titles.

U.S. Bureau of Labor Statistics (OEWS)

Source: Office for National Statistics, Annual Survey of Hours and Earnings, Open Government Licence v3.0

Do you guide students, clients or employees? Use this occupation data in your organisation.

NexFuture™

Future Outlook for telecommunications technician

The outlook for telecommunications technician reflects a balanced mix of automation exposure and durable, human-led work.

How are these scores calculated?

The Resilience Score (0–100) estimates how structurally protected this occupation is from automation and AI disruption, based on task-level analysis. Higher scores mean more human-judgment-intensive tasks. AI Exposure shows the estimated percentage of task hours that current AI capabilities could affect. These are model-derived structural indicators, not predictions about individual job security.

Play the future
How could telecommunications technician change as AI adoption grows?

This role is likely to change gradually, with AI supporting selected tasks rather than replacing the whole occupation.

Significant task-level transformation is estimated in 12 years (around 2038) under the selected Expected Pace scenario.
~35%
Resilience
Automation Risk
EXP~55%
Human advantage
MOAT~40%

Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.

2026
2033
2043
AI Adoption Speed:

Model-based estimate. Use it as a planning signal, not a guarantee.

How AI may change this role

Deterministic, model-based interpretation of current role signals — not a guarantee of replacement.

39% Human-owned

What still depends on people

  • communicate with customers
  • solder electronics
The Human Edge To stay ahead in this role, focus on concepts of telecommunications and direct inward dialing. These human-centric skills are the hardest for AI to replicate in the next 20 years.
18% Assist

Where AI may become a co-pilot

  • upgrade firmware
  • use session border controller
  • operate two-way radio systems
51% Automate

Tasks most exposed to automation

  • log transmitter readings
  • estimate duration of work
  • operate signal generator
Detailed Analysis

Vital Signs & AI Vectors

AI Exposure Vectors

0-100%
AI / Machine Learning 18%

Exposure to AI-assisted analysis, pattern recognition, and predictive modelling tasks

Robotic & Physical Automation 14%

Exposure to physical automation, robotics, and sensor-driven task displacement

Cognitive Software 2%

Exposure to workflow automation, decision-support software, and process digitisation

Generative AI 1%

Exposure to content generation, creative augmentation, and large language model tools

Technical Details
Methodology: NexFuture v3.0 Sources: O*NET® 30.3, ESCO v1.2.1 Updated: Oct 2026

NexFuture v3.0 estimates automation exposure natively from ESCO essential-skill groups, weighted by skill mass and calibrated against expert anchors. Scores are probabilistic estimates, not guarantees. See the NexFuture Methodology White Paper for full details.

Measures automation exposure. It does not measure pay, demand, or how many jobs exist near you.

Day in the life

What people in this role usually do

Construction

Day in the life

A typical day as a telecommunications technician

09
09:00 · Morning
install cable TV services
Ensure that home or offices are properly wired to receive cable TV.
10
10:30 · Mid-morning
install electronic communication equipment
Set up and deploy digital and analogue electronic communications. Understand electronic diagrams and equipment specifications.
12
12:00 · Midday
install signal repeaters
Set up and configure devices which enhance strength of signal of a communication channel to enable proper reception and reproduction in further places.
14
14:00 · Afternoon
operate call distribution system
Apply assigning methods (mostly used in call centres) to provide clients with the best possible service by connecting them with the most suitable agent.
15
15:30 · Late afternoon
log transmitter readings
Log transmitter observations such as calibrations of remote control equipment, equipment performance measurements, antenna field strength measurements, and other readings.
17
17:00 · Wrap-up
operate digging construction equipment
Operate and use construction equipment, such as digger derricks, backhoes, track hoes, front-end loaders, trenchers, or cable ploughs.

Task order is illustrative. Individual days vary.

Skills & knowledge

What you need to do this work

The skills, knowledge and tools this role calls for — and the traits and rewards that come with it.

Essential skills
installing and repairing electrical, electronic and precision equipment
  • seal wires

    Fasten and insulate electric or communications wires or cables.

  • splice cable

    Join and weave electric and communications cable and trunk lines together.

  • install electronic communication equipment

    Set up and deploy digital and analogue electronic communications. Understand electronic diagrams and equipment specifications.

  • install cable TV services

    Ensure that home or offices are properly wired to receive cable TV.

  • repair wiring

    Find faults in wires or cables by using specialised equipment and repair these faults depending on type of wiring.

  • install signal repeaters

    Set up and configure devices which enhance strength of signal of a communication channel to enable proper reception and reproduction in further places.

  • install low voltage wiring

    Plan, deploy, troubleshoot and test low voltage wiring.

operating communications equipment
  • operate two-way radio systems

    Use radios that can receive and transmit sound signals in order to communicate with similar radios on the same frequency such as mobile phones and walkie talkies.

  • use communication equipment

    Set up, test and operate different types of communication equipment such as transmission equipment, digital network equipment, or telecommunications equipment.

  • operate private branch exchange

    Handle Private Branch Exchange (PBX), a telecommunication system within an organisation that switches calls between users on local lines. At the same time the system allows all users to share external phone lines.

  • operate call distribution system

    Apply assigning methods (mostly used in call centres) to provide clients with the best possible service by connecting them with the most suitable agent.

developing professional relationships or networks
  • communicate with customers

    Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

joining parts using soldering, welding or brazing techniques
  • solder electronics

    Operate and use soldering tools and soldering iron, which supply high temperatures to melt the solder and to join electronic components.

operating earthmoving equipment
  • operate digging construction equipment

    Operate and use construction equipment, such as digger derricks, backhoes, track hoes, front-end loaders, trenchers, or cable ploughs.

setting up computer systems
  • upgrade firmware

    Update basic or integrated software included in devices, network components and embedded systems.

operating lifting or moving equipment
  • operate aerial work platforms

    Tend mechanical devices that allow momentary access to high, usually inaccessible areas. Ensure your own safety and the safety of surrounding people.

accessing and analysing digital data
  • operate signal generator

    Use electronic devices or software tone generators that produce digital or analog repeating or non-repeating electronic signals in order to design, test and repair electronic and acoustic equipment.

gathering information from physical or electronic sources
  • log transmitter readings

    Log transmitter observations such as calibrations of remote control equipment, equipment performance measurements, antenna field strength measurements, and other readings.

using precision measuring equipment
  • operate electronic measuring instruments

    Tend a wide variety of devices for measuring electronic characteristics of system components, such as optical power meter, fibre power meter, digital power meter and multimeter.

Knowledge areas & Software & Technologies
Knowledge areas
  • concepts of telecommunications

    The telecommunication principles, theories, models, equipment and processes such as transfer rate, bandwidth, signal-to-noise ratio, bit error ratio and C/N ratio, as well as the effect of the qualities of the transmission path on the operation and quality of telecommunications.

  • direct inward dialing

    The telecommunication service that provides a company with a series of telephone numbers for internal use, such as individual telephone numbers for each employee or every workstation, so that a company does not need another line for every connection.

  • ICT communications protocols

    The system of rules which allow the exchange of information between computers or other devices via computer networks.

  • procurement of ICT network equipment

    The products available from network equipment providers and methods for selecting and procuring the equipment.

  • telecommunication trunking

    The method of providing network access to many clients while keeping smaller number of connection components by grouping and sharing connection circuits and frequencies.

  • Cisco

    The products available from the network equipment provider Cisco and methods for selecting and procuring the equipment.

  • telecom regulations

    Code of rules to protect telecommunication consumers, ensuring high standards of communication services such as equivalent and affordable access, connectivity, transparency of contracts or security against malware. The regulation covers web-based and traditional services.

Software & Technologies
Supervisory control and data acquisition SCADA softwareIBM DominoGeographic information system GIS systemsVoice over internet protocol VoIP system softwareApache StrutsFirewall softwareFluke ClearSight AnalyzerFluke Networks Fluke TechEXPERTFluke Networks TechAdvisor Field Access System
Key traits you need
Attention to Detail Dependability Self-Control Stress Tolerance Integrity Initiative Cooperation Adaptability/Flexibility Analytical Thinking Concern for Others Achievement/Effort Independence Persistence Leadership Innovation Social Orientation
Key rewards you can expect
AchievementWorking Condit…RecognitionRelationshipsSupportIndependence
How to qualify

Path to become a telecommunications technician

What it typically takes to qualify: education level, where it is a regulated profession, and where to study.

Typical education level

Upper secondary education

Where to study

160 programmes in 24 countries teach the core skills of this job. Plus 54 short courses that build single skills.

A few examples, taught in the language of this page:

Degree

Communications Technologies/Technicians

Full Sail University · the United States

Degree

Master of Telecommunications Engineering

The University of Melbourne (UniMelb) · Australia

Short course

Certificate of Competency for Fibre Optics Cabling Installer

Singapore

Sources
  1. 1. Source: U.S. Department of Education, College Scorecard (collegescorecard.ed.gov), CC BY. Data as at 10/06/2026. Adapted by NexPath.
  2. 2. Source: Commonwealth of Australia (Department of Education), CRICOS, data.gov.au, CC BY 2.5 AU. Data as at 01/09/2026. Adapted by NexPath.
  3. 3. Source: South African Qualifications Authority (SAQA), All Qualifications and Unit Standards (allqs.saqa.org.za).
  4. 4. Source: Kenya Universities and Colleges Central Placement Service (students.kuccps.ac.ke).
  5. 5. Source: Study in Serbia, an initiative of Foundation Tempus (bazaobrazovanja.rs).
  6. 6. Contains information from MySkillsFuture Course Run accessed on 2026-09-28 from data.gov.sg which is made available under the terms of the Singapore Open Data Licence version 1.0 (https://data.gov.sg/open-data-licence)
Career progression

Growth Pathways & Similar Roles

Explore typical career progression paths, adjacent skills, and similar roles to plan your next transition.

For organisations

The data on this page, working for your students, clients and staff.

Common questions

Frequently asked questions

What kind of education or training is needed to become a telecommunications technician?
While a formal degree isn’t always required, completing a vocational training program or associate’s degree in telecommunications technology is highly beneficial. On-the-job training is also common, and certifications in specific technologies can enhance your skills and career prospects.
What are the most important skills for a telecommunications technician to possess?
Strong problem-solving skills are essential, along with a solid understanding of electronics and networking principles. Attention to detail, manual dexterity, and the ability to work independently or as part of a team are also crucial. Adaptability and a willingness to learn new technologies are key for long-term success.
Is it common to work independently as a telecommunications technician?
This occupation is primarily employee-based, with most technicians working for telecommunications companies, internet service providers, or businesses with their own networks. However, it is also commonly pursued as a self-employed business, offering services like installation, repair, and maintenance to residential or small business clients.
How much does Telecommunications Technician pay in the United States?
$62,630 a year at the median, as of 2025-05. State medians run from $33,760 to $95,850. Source: US Bureau of Labor Statistics. This is a United States figure and not a projection for Europe.

Sources: ESCO O*NET ELA/EURES Cedefop BLS Data updated October 3, 2026 About our data