mobility services manager
Key facts
Are you passionate about sustainable cities and innovative transportation solutions? As a Mobility Services Manager, you'll be at the forefront of reshaping how people move, integrating diverse options like bike sharing, ride-hailing, and parking management to create seamless and eco-friendly urban mobility.
Mobility Services Managers are vital in developing and implementing strategies that promote accessible, cost-effective, and environmentally responsible transportation. This role requires a blend of strategic thinking, partnership building, and business acumen to influence market demand and champion the concept of 'mobility as a service' within urban environments. You'll be working to connect people with the best transport options, reducing congestion and improving quality of life.
- • Developing and implementing mobility programs encompassing various services like bike sharing, e-scooter sharing, carsharing, and ride-hailing.
- • Establishing and managing partnerships with transport providers and technology companies (ICT) to integrate services.
- • Analyzing market trends and developing business models to promote sustainable mobility options and influence demand.
Where this occupation is in demand
Reported labour shortages and surpluses, by year. Published for occupation groups, not for individual job titles.
Deeper colour: reported the same way in more consecutive years.
Figures cover Science and engineering professionals — 274 jobs including this one.
In shortage: Denmark, Finland.
Longest-running shortage: Netherlands, 4 years.
Select a place on the map to see its figures.
About this source›
Source: ELA/EURES labour shortages and surpluses. Readings are published at occupation-group level, and cover Europe. Editions differ in annex layout and country coverage, so a change between years does not always mean the labour market changed. Countries in grey were not reported, which is not the same as being in balance.
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Future Outlook for mobility services manager
The outlook for mobility services manager reflects a balanced mix of automation exposure and durable, human-led work.
How are these scores calculated?
The Resilience Score (0–100) estimates how structurally protected this occupation is from automation and AI disruption, based on task-level analysis. Higher scores mean more human-judgment-intensive tasks. AI Exposure shows the estimated percentage of task hours that current AI capabilities could affect. These are model-derived structural indicators, not predictions about individual job security.
How could mobility services manager change as AI adoption grows?
This role is likely to change gradually, with AI supporting selected tasks rather than replacing the whole occupation.
Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.
How could mobility services manager change as AI adoption grows?
This role is likely to change gradually, with AI supporting selected tasks rather than replacing the whole occupation.
Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.
How AI may change this role
Deterministic, model-based interpretation of current role signals — not a guarantee of replacement.
What still depends on people
- manage relationships with stakeholders
- maintain relationship with suppliers
- build business relationships
Where AI may become a co-pilot
- analyse transportation costs
- analyse transport business networks
- reduce business mobility costs
Tasks most exposed to automation
- manage quantitative data
Vital Signs & AI Vectors
AI Exposure Vectors
0-100%Exposure to AI-assisted analysis, pattern recognition, and predictive modelling tasks
Exposure to content generation, creative augmentation, and large language model tools
Exposure to workflow automation, decision-support software, and process digitisation
Exposure to physical automation, robotics, and sensor-driven task displacement
Technical Details
NexFuture v3.0 estimates automation exposure natively from ESCO essential-skill groups, weighted by skill mass and calibrated against expert anchors. Scores are probabilistic estimates, not guarantees. See the NexFuture Methodology White Paper for full details.
Measures automation exposure. It does not measure pay, demand, or how many jobs exist near you.
What people in this role usually do
Management & Entrepreneurship
A typical day as a mobility services manager
09 09:00 · Morning develop business plans
10 10:30 · Mid-morning develop mobility programmes
12 12:00 · Midday develop urban transport studies
14 14:00 · Afternoon maintain relationship with suppliers
15 15:30 · Late afternoon manage vehicle inventory
17 17:00 · Wrap-up match vehicles with routes
Task order is illustrative. Individual days vary.
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mobility as a service
The provision of mobility services through digital technologies enabling customers to plan, book and pay for their trip. It includes the offer of shared and sustainable mobility services tailored on users' travel needs and the knowledge of different applications used for this purpose.
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parking regulations
The up-to-date regulations and enforcement procedures in parking activities.
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project management
The discipline of project management, the activities which comprise this area and the variables implied in it, such as time, resources, requirements, deadlines, and responding to unexpected events.
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smart city features
The use of big data technologies in the context of smart cities in order to develop novel software ecosystems upon which advanced mobility functionalities can be created.
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micro mobility devices
The different types of small lightweight vehicles for personal use such as shared bicycles, e-bicycles, e-scooters, electric skateboards.
- environmental policy
- traffic engineering
- bicycle sharing systems
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develop urban transport studies
Study the demographic and spatial characteristics of a city in order to develop new mobility plans and strategies.
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study traffic flow
Study the synergy between vehicles, chauffeurs, and the transportation infrastructure such as roads, road signs and lights in order to create a road network where traffic can move efficiently and without many traffic jams.
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maintain relationship with suppliers
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
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build business relationships
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
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analyse transportation costs
Identify and analyse transportation costs, service levels and availability of equipment. Make recommendations and take preventive/corrective measures.
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reduce business mobility costs
Apply innovative solutions to reduce expenses linked to the mobility of employees, such as fleet rental, vehicle repair, parking charges, fuel costs, train ticket fees and other hidden mobility costs. Understand the total cost of mobility in order to develop corporate travel policies based on accurate data.
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manage relationships with stakeholders
Create and maintain solid internal and external relations with stakeholders at operational level based on mutual trust and credibility in order to achieve organisational goals. Ensure organisational strategies incorporate strong stakeholder management and identify and prioritise strategic stakeholder relationships.
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manage quantitative data
Gather, process and present quantitative data. Use the appropriate programs and methods for validating, organising and interpreting data.
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design customer experiences
Create customer experiences to maximise client's satisfaction and profitability.
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ensure client orientation
Take actions which support business activities by considering client needs and satisfaction. This involves understanding what customers want, providing advices, selling products and services or processing complaints, while adopting a positive attitude.
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analyse transport business networks
Analyse various transport business networks in order to organise the most efficient setting of modes of transport. Analyse those networks that aim to achieve lowest costs and maximum efficiency.
Skill DNA
Work personality traits and values that define this role
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Where does mobility services manager fit?
Similarity scores based on skill overlap from ESCO data.
Frequently asked questions
- What skills are most important for a Mobility Services Manager?
- Strong analytical skills, strategic planning abilities, and excellent communication and negotiation skills are crucial. You'll need to be comfortable working with data, understanding market dynamics, and building relationships with diverse stakeholders, including transport providers, technology companies, and local government.
- Is this role typically in the public or private sector?
- Mobility Services Managers can be found in both sectors. They may work for local governments, transportation agencies, private mobility companies, or consultancies advising on urban mobility strategies. The focus remains on improving transportation options regardless of the employer.
- How does this role contribute to sustainability goals?
- By promoting alternatives to private car ownership and encouraging the use of shared mobility services, Mobility Services Managers directly contribute to reducing carbon emissions, easing traffic congestion, and improving air quality in urban areas. They play a key role in creating more sustainable and livable cities.
- Mobility Services Manager — is there a shortage in Europe?
- No. In the 2025 ELA/EURES edition, a surplus was reported in 3 of the 5 European countries that assessed this occupation group: Austria, Bulgaria, Slovakia. 2 countries reported a shortage. These assessments are published per occupation group rather than per job title.
- Mobility Services Manager — what does it pay in the United States?
- $100,340 a year at the median, as of 2025-05. State medians run from $73,920 to $140,670. Source: US Bureau of Labor Statistics. This is a United States figure and not a projection for Europe.