Occupation intelligence

medical records clerk

Key facts

Are you detail-oriented and enjoy working with information? As a medical records clerk, you play a vital role in healthcare by ensuring medical staff have timely access to accurate patient information, contributing directly to quality patient care.

Summary

Medical records clerks are essential members of healthcare teams, responsible for the organization and maintenance of patient records. Your work involves both physical and electronic systems, ensuring information is readily available, secure, and compliant with regulations. You'll often be the point of contact for retrieving records and updating information as needed, supporting doctors, nurses, and other healthcare professionals.

Key responsibilities
  • • Organize and maintain both paper and electronic patient records, ensuring accuracy and completeness.
  • • Transfer patient information from paper records to electronic health record (EHR) systems.
  • • Retrieve medical records promptly and efficiently upon request from medical staff.
35%
Resilience Score · 2026 (Higher is better)
Short-cycle tertiary education 58% AI exposure
Start Career DNA assessment
Labour market

Where this occupation is in demand

Reported labour shortages and surpluses, by year. Published for occupation groups, not for individual job titles.

Shortage reportedSurplus reportedReported in another yearNot covered by this source

Deeper colour: reported the same way in more consecutive years.

Figures cover Health associate professionals — 49 jobs including this one.

3 of 7 in shortage202516 of 25 growing3.2Mopenings to 2035

In shortage: Bulgaria, Greece, Slovakia.

Longest-running shortage: Bulgaria, 2 years.

Select a place on the map to see its figures.

About this source

Source: ELA/EURES labour shortages and surpluses. Readings are published at occupation-group level, and cover Europe. Editions differ in annex layout and country coverage, so a change between years does not always mean the labour market changed. Countries in grey were not reported, which is not the same as being in balance.

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Quick fit check

Could medical records clerk fit you?

Answer three quick questions. This is not a full assessment — it is a teaser to help you decide whether to compare your profile.

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NexFuture™

Future Outlook for medical records clerk

The outlook for medical records clerk reflects a balanced mix of automation exposure and durable, human-led work.

How are these scores calculated?

The Resilience Score (0–100) estimates how structurally protected this occupation is from automation and AI disruption, based on task-level analysis. Higher scores mean more human-judgment-intensive tasks. AI Exposure shows the estimated percentage of task hours that current AI capabilities could affect. These are model-derived structural indicators, not predictions about individual job security.

Play the future

How could medical records clerk change as AI adoption grows?

Several task areas may shift toward AI-assisted workflows, so reskilling becomes more important.

Significant task-level transformation is estimated in 11 years (around 2037) under the selected Expected Pace scenario.
~30%
Resilience
Automation Risk
EXP~60%
Human advantage
MOAT~35%

Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.

2026
2032
2042
AI Adoption Speed:

How AI may change this role

Deterministic, model-based interpretation of current role signals — not a guarantee of replacement.

Human-owned 35% Human-owned
What still depends on people
  • maintain healthcare user data confidentiality
  • follow clinical guidelines
  • comply with quality standards related to healthcare practice
The Human Edge To stay ahead in this role, focus on administrative tasks in a medical environment and clinical coding. These human-centric skills are the hardest for AI to replicate in the next 20 years.
Assist 27% Assist
Where AI may become a co-pilot
  • perform backups
Automate 58% Automate
Tasks most exposed to automation
  • collect healthcare user's general data
  • collect statistics on medical records
  • type on electronic devices
Detailed Analysis

Vital Signs & AI Vectors

AI Exposure Vectors

0-100%
AI / Machine Learning 27%

Exposure to AI-assisted analysis, pattern recognition, and predictive modelling tasks

Cognitive Software 5%

Exposure to workflow automation, decision-support software, and process digitisation

Generative AI 4%

Exposure to content generation, creative augmentation, and large language model tools

Robotic & Physical Automation 1%

Exposure to physical automation, robotics, and sensor-driven task displacement

Technical Details
Methodology: NexFuture v3.0 Sources: O*NET® 30.3, ESCO v1.2.1 Updated: Aug 2026

NexFuture v3.0 estimates automation exposure natively from ESCO essential-skill groups, weighted by skill mass and calibrated against expert anchors. Scores are probabilistic estimates, not guarantees. See the NexFuture Methodology White Paper for full details.

Measures automation exposure. It does not measure pay, demand, or how many jobs exist near you.

Day in the life

What people in this role usually do

Healthcare & Human Services

Day in the life

A typical day as a medical records clerk

09
09:00 · Morning
deliver case notes
Deliver the appropriate case notes in a timely manner to those requesting them.
10
10:30 · Mid-morning
archive healthcare users' records
Properly store the health records of healthcare users, including test results and case notes so that they are easily retrieved when required.
12
12:00 · Midday
collect statistics on medical records
Perform statistical analysis of various medical records of the healthcare facility, referring to the number of hospital admissions, discharges or waiting lists.
14
14:00 · Afternoon
comply with quality standards related to healthcare practice
Apply quality standards related to risk management, safety procedures, patients feedback, screening and medical devices in daily practice, as they are recognized by the national professional associations and authorities.
15
15:30 · Late afternoon
collect healthcare user's general data
Collect qualitative and quantitative data related to the healthcare user's anagraphic data and provide support on filling out the present and past history questionnaire and record the measures/tests performed by the practitioner.
17
17:00 · Wrap-up
display medical problems
Emphasize significant medical issues in a way that the attention of any healthcare professional using the record is directed on them.

Task order is illustrative. Individual days vary.

Software & Technologies & Knowledge areas
Software & Technologies
3M EncoderAllscripts EHRAmazing ChartsAmerican Medical Association CodeManagerAzalea Health Azalea EHRBilling softwareCoding database softwareComChart EMRComputerized indexing systemsCorel WordPerfect Office SuiteCyber Records MediChart ExpressDigital Imaging Communications in Medicine DICOM medical imaging softwareDRG grouping softwareeClinicalWorks EHR softwareEHS CareRevolutionEkoElectronic medical record EMR softwareElectronic medical record EMR systemsEmail softwareeMDs Practice Partner
Knowledge areas
  • administrative tasks in a medical environment

    The medical administrative tasks such as registration of patients, appointment systems, record keeping of patients information and repeated precribing.

  • clinical coding

    The matching of clinical statements with standard codes of illnesses and treatments through use of a classification system.

  • data storage

    The physical and technical concepts of how digital data storage is organised in specific schemes both locally, such as hard-drives and random-access memories (RAM) and remotely, via network, internet or cloud.

  • document management

    The methodology of tracking, managing and storing documents in a systematic and organised manner as well as keeping a record of the versions created and modified by specific users (history tracking).

  • health records management

    The procedures and importance of record keeping in a healthcare system such as hospitals or clinics, the information systems used to keep and process records and how to achieve maximum accuracy of records.

  • professional documentation in health care

    The written standards applied in the health care professional environments for documentation purposes of one`s activity.

Cross-sector skills
  • database
  • health care legislation
  • health care system
Essential skills
maintaining or preparing medical documentation
  • deliver case notes

    Deliver the appropriate case notes in a timely manner to those requesting them.

  • manage healthcare users' data

    Keep accurate client records which also satisfy legal and professional standards and ethical obligations in order to facilitate client management, ensuring that all clients' data (including verbal, written and electronic) are treated confidentially.

  • perform clinical coding procedures

    Match and record correctly the specific illnesses and treatments of a patient by using a clinical codes classification system.

managing information
  • archive healthcare users' records

    Properly store the health records of healthcare users, including test results and case notes so that they are easily retrieved when required.

  • manage digital archives

    Create and maintain computer archives and databases, incorporating latest developments in electronic information storage technology.

complying with operational procedures
  • follow clinical guidelines

    Follow agreed protocols and guidelines in support of healthcare practice which are provided by healthcare institutions, professional associations, or authorities and also scientific organisations.

  • adhere to organisational guidelines

    Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.

gathering information from physical or electronic sources
  • collect healthcare user's general data

    Collect qualitative and quantitative data related to the healthcare user's anagraphic data and provide support on filling out the present and past history questionnaire and record the measures/tests performed by the practitioner.

  • collect statistics on medical records

    Perform statistical analysis of various medical records of the healthcare facility, referring to the number of hospital admissions, discharges or waiting lists.

entering and transforming information
  • type on electronic devices

    Type fast and flawless on electronic devices such as computers in order to ensure a quick and accurate data entry.

  • process data

    Enter information into a data storage and data retrieval system via processes such as scanning, manual keying or electronic data transfer in order to process large amounts of data.

providing medical advice
  • display medical problems

    Emphasize significant medical issues in a way that the attention of any healthcare professional using the record is directed on them.

protecting privacy and personal data
  • maintain healthcare user data confidentiality

    Comply with and maintain the confidentiality of healthcare users` illness and treatment information.

managing, gathering and storing digital data
  • use electronic health records management system

    Be able to use specific software for the management of health care records, following appropriate codes of practice.

Career progression

Growth Pathways & Similar Roles

Explore typical career progression paths, adjacent skills, and similar roles to plan your next transition.

Common questions

Frequently asked questions

What skills are most important for a medical records clerk?
Strong attention to detail, excellent organizational skills, and proficiency in computer systems (especially EHR software) are crucial. Good communication skills are also important for interacting with medical staff and ensuring information is accurate.
Do I need a specific degree to become a medical records clerk?
While a formal degree isn't always required, some employers prefer candidates with an associate's degree in medical assisting, health information technology, or a related field. On-the-job training is common, and experience with data entry and record management is highly valued.
How does the shift to electronic health records affect this role?
The increasing adoption of electronic health records has transformed the role. Medical records clerks now spend more time working with computer systems, scanning documents, and ensuring data accuracy within the EHR. Familiarity with different EHR platforms is a valuable asset.
Medical Records Clerk — is there a shortage in Europe?
No. In the 2025 ELA/EURES edition, a surplus was reported in 4 of the 7 European countries that assessed this occupation group: Austria, Czechia, Germany, Latvia. 3 countries reported a shortage. These assessments are published per occupation group rather than per job title.
Medical Records Clerk — what does it pay in the United States?
$50,250 a year at the median, as of 2025-05. State medians run from $27,990 to $72,040. Source: US Bureau of Labor Statistics. This is a United States figure and not a projection for Europe.
Medical Records Clerk — is it a regulated profession?
It is listed as a regulated profession in 3 European countries: Iceland, Norway, Germany. The lowest qualification level required among them is EQF 4. Where a profession is regulated, a qualification earned elsewhere has to be formally recognised before you can practise. Source: EU Regulated Professions Database.