billing clerk
Key facts
Are you detail-oriented and enjoy working with numbers? As a billing clerk, you’ll play a vital role in ensuring accurate financial records and smooth customer relationships by managing invoices and statements.
Billing clerks are essential for maintaining accurate financial records and ensuring customers receive correct invoices and statements. This role requires meticulous attention to detail and strong organizational skills. You'll be responsible for creating and distributing billing documents, updating customer information, and resolving billing inquiries. It's a great entry point into the accounting and finance field, offering opportunities to develop valuable skills.
- • Generate invoices, credit memos, and monthly customer statements.
- • Distribute billing documents through various channels (mail, email, online portals).
- • Update and maintain accurate customer files and records.
Where this occupation is in demand
Reported labour shortages and surpluses, by year. Published for occupation groups, not for individual job titles.
Deeper colour: reported the same way in more consecutive years.
Figures cover Numerical and material recording clerks — 39 jobs including this one.
In shortage: Bulgaria, Denmark, Italy, Poland.
Longest-running shortage: Poland, 4 years.
Select a place on the map to see its figures.
About this source›
Source: ELA/EURES labour shortages and surpluses. Readings are published at occupation-group level, and cover Europe. Editions differ in annex layout and country coverage, so a change between years does not always mean the labour market changed. Countries in grey were not reported, which is not the same as being in balance.
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Future Outlook for billing clerk
The outlook for billing clerk reflects a balanced mix of automation exposure and durable, human-led work.
How are these scores calculated?
The Resilience Score (0–100) estimates how structurally protected this occupation is from automation and AI disruption, based on task-level analysis. Higher scores mean more human-judgment-intensive tasks. AI Exposure shows the estimated percentage of task hours that current AI capabilities could affect. These are model-derived structural indicators, not predictions about individual job security.
How could billing clerk change as AI adoption grows?
Several task areas may shift toward AI-assisted workflows, so reskilling becomes more important.
Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.
How could billing clerk change as AI adoption grows?
Several task areas may shift toward AI-assisted workflows, so reskilling becomes more important.
Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.
How AI may change this role
Deterministic, model-based interpretation of current role signals — not a guarantee of replacement.
What still depends on people
- handle financial transactions
- allocate bills
- organise business documents
Where AI may become a co-pilot
Limited AI co-pilot overlap right now.
Tasks most exposed to automation
- fill out forms
- maintain customer records
- maintain financial records
Vital Signs & AI Vectors
AI Exposure Vectors
0-100%Exposure to AI-assisted analysis, pattern recognition, and predictive modelling tasks
Exposure to content generation, creative augmentation, and large language model tools
Exposure to workflow automation, decision-support software, and process digitisation
Exposure to physical automation, robotics, and sensor-driven task displacement
Technical Details
NexFuture v3.0 estimates automation exposure natively from ESCO essential-skill groups, weighted by skill mass and calibrated against expert anchors. Scores are probabilistic estimates, not guarantees. See the NexFuture Methodology White Paper for full details.
Measures automation exposure. It does not measure pay, demand, or how many jobs exist near you.
What people in this role usually do
Management & Entrepreneurship
A typical day as a billing clerk
09 09:00 · Morning allocate bills
10 10:30 · Mid-morning handle financial transactions
12 12:00 · Midday fill out forms
14 14:00 · Afternoon maintain credit history of clients
15 15:30 · Late afternoon file documents
17 17:00 · Wrap-up follow up accounts receivables
Task order is illustrative. Individual days vary.
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financial department processes
The different processes, duties, jargon, role in an organisation, and other specificities of the financial department within an organisation. Understanding of financial statements, investments, disclosing policies, etc.
- financial capability
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maintain financial records
Keep track of and finalise all formal documents representing the financial transactions of a business or project.
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follow up accounts receivables
Revise the accounts receivables section in the financial statements in order to breakdown the financial rights that the company has over other entities. Take actions in order to close the accounts and collect the money.
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maintain credit history of clients
Create and maintain the credit history of clients with relevant transactions, supporting documents, and details of their financial activities. Keep these documents updated in case of analysis and disclosure.
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handle financial transactions
Administer currencies, financial exchange activities, deposits as well as company and voucher payments. Prepare and manage guest accounts and take payments by cash, credit card and debit card.
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allocate bills
Prepare and issue bills to clients and debtors taken from the accounts receivable of the financial statements. Disclose the amount to pay, the due date, taxing information, and additional details as necessary.
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organise business documents
Put together documents coming from the photocopier, the mail, or the daily operations of businesses.
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use office systems
Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes administration of systems such as customer relationship management, vendor management, storage, and voicemail systems.
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maintain customer records
Keep and store structured data and records about customers in accordance with customer data protection and privacy regulations.
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file documents
Create a filing system. Write a document catalogue. Label documents etc.
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fill out forms
Fill out forms of a different nature with accurate information, legible calligraphy, and within a timely manner.
Skill DNA
Work personality traits and values that define this role
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Where does billing clerk fit?
Similarity scores based on skill overlap from ESCO data.
Frequently asked questions
- What skills are most important for a billing clerk?
- Accuracy, attention to detail, and strong organizational skills are essential. You'll also need proficiency in basic computer applications, particularly spreadsheet software, and excellent communication skills to handle customer inquiries.
- Is this role typically a solo or team-based position?
- Billing clerk positions are typically employment-based, meaning you'll usually work as an employee within a company's finance or accounting department. While you may collaborate with other team members, the role often involves independent work and responsibility.
- What kind of work environment can I expect as a billing clerk?
- You can expect a professional office environment, often involving extended periods of focused work at a computer. The pace can be demanding, especially around month-end closing deadlines, requiring you to manage your time effectively and prioritize tasks.
- Billing Clerk — is there a shortage in Europe?
- No. In the 2025 ELA/EURES edition, a surplus was reported in 11 of the 15 European countries that assessed this occupation group: Austria, Belgium, Czechia, Estonia and 7 more. 4 countries reported a shortage. These assessments are published per occupation group rather than per job title.
- Billing Clerk — what does it pay in the United States?
- $47,170 a year at the median, as of 2025-05. State medians run from $26,900 to $64,330. Source: US Bureau of Labor Statistics. This is a United States figure and not a projection for Europe.