Occupation intelligence

ICT resilience manager

Snapshot

Are you passionate about safeguarding data and ensuring business continuity in the face of digital threats? As an ICT resilience manager, you'll be at the forefront of protecting organizations from cyberattacks, natural disasters, and other disruptions, designing robust systems and strategies to keep operations running smoothly.

Summary

ICT resilience managers play a crucial role in today's digital landscape. Your days are spent analyzing potential risks, developing comprehensive resilience plans, and implementing security measures to protect an organization's information and systems. You'll work closely with IT teams, business stakeholders, and leadership to ensure that the organization can withstand and recover from disruptions effectively. This role requires a blend of technical expertise, strategic thinking, and strong communication skills.

Key responsibilities
  • • Researching and developing resilience models, policies, and procedures.
  • • Designing and implementing disaster recovery and business continuity plans.
  • • Conducting risk assessments and vulnerability analyses to identify potential threats.
41%
Resilience Score · 2026 (Higher is better)
Bachelor's or equivalent level 50% AI exposure
Start Career DNA assessment
Labour market

Where this occupation is in demand

Reported labour shortages and surpluses, by year. Published for occupation groups, not for individual job titles.

Shortage reportedSurplus reportedReported in another yearNot covered by this source

Deeper colour: reported the same way in more consecutive years.

Figures cover Information and communications technology professionals — 75 jobs including this one.

10 of 11 in shortage2025All 30 growing3.7Mopenings to 2035

In shortage: Austria, Bulgaria, Czechia, Denmark and 6 more.

Longest-running shortage: Austria, 3 years.

Select a place on the map to see its figures.

About this source

Source: ELA/EURES labour shortages and surpluses. Readings are published at occupation-group level, and cover Europe. Editions differ in annex layout and country coverage, so a change between years does not always mean the labour market changed. Countries in grey were not reported, which is not the same as being in balance.

Explore More

Find your career path and explore the science behind our recommendations.

Guiding others? See NexPath for schools and practices.
Quick fit check

Could ICT resilience manager fit you?

Answer three quick questions. This is not a full assessment — it is a teaser to help you decide whether to compare your profile.

Progress0/3

Do you enjoy tasks that require Attention to Detail?

Do you enjoy tasks that require Integrity?

Do you enjoy tasks that require Working Conditions?

NexFuture™

Future Outlook for ICT resilience manager

The outlook for ICT resilience manager reflects a balanced mix of automation exposure and durable, human-led work.

How are these scores calculated?

The Resilience Score (0–100) estimates how structurally protected this occupation is from automation and AI disruption, based on task-level analysis. Higher scores mean more human-judgment-intensive tasks. AI Exposure shows the estimated percentage of task hours that current AI capabilities could affect. These are model-derived structural indicators, not predictions about individual job security.

Play the future

How could ICT resilience manager change as AI adoption grows?

This role is likely to change gradually, with AI supporting selected tasks rather than replacing the whole occupation.

Significant task-level transformation is estimated in 13 years (around 2039) under the selected Expected Pace scenario.
~40%
Resilience
Automation Risk
EXP~55%
Human advantage
MOAT~40%

Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.

2026
2033
2044
AI Adoption Speed:

How AI may change this role

Deterministic, model-based interpretation of current role signals — not a guarantee of replacement.

Human-owned 41% Human-owned
What still depends on people
  • develop information security strategy
  • comply with legal regulations
  • manage disaster recovery plans
The Human Edge To stay ahead in this role, focus on cyber security and ICT recovery techniques. These human-centric skills are the hardest for AI to replicate in the next 20 years.
Assist 23% Assist
Where AI may become a co-pilot
  • analyse business processes
  • implement ICT risk management
  • execute ICT audits
Automate 50% Automate
Tasks most exposed to automation
  • manage IT security compliances
Detailed Analysis

Vital Signs & AI Vectors

AI Exposure Vectors

0-100%
AI / Machine Learning 23%

Exposure to AI-assisted analysis, pattern recognition, and predictive modelling tasks

Generative AI 6%

Exposure to content generation, creative augmentation, and large language model tools

Cognitive Software 6%

Exposure to workflow automation, decision-support software, and process digitisation

Robotic & Physical Automation 0%

Exposure to physical automation, robotics, and sensor-driven task displacement

Technical Details
Methodology: NexFuture v3.0 Sources: O*NET® 30.3, ESCO v1.2.1 Updated: Aug 2026

NexFuture v3.0 estimates automation exposure natively from ESCO essential-skill groups, weighted by skill mass and calibrated against expert anchors. Scores are probabilistic estimates, not guarantees. See the NexFuture Methodology White Paper for full details.

Measures automation exposure. It does not measure pay, demand, or how many jobs exist near you.

Day in the life

What people in this role usually do

Digital Technology

Day in the life

A typical day as a ICT resilience manager

09
09:00 · Morning
implement ICT recovery system
Create, manage and implement ICT system recovery plan in case of crisis in order to retrieve information and reacquire use of the system.
10
10:30 · Mid-morning
develop contingency plans for emergencies
Compose procedures outlining specific actions to be taken in the event of an emergency, taking into account all the risks and dangers that could be involved, ensuring that the plans comply with safety legislation and represent the safest course of action.
12
12:00 · Midday
develop information security strategy
Create company strategy related to the safety and security of information in order to maximise information integrity, availability and data privacy.
14
14:00 · Afternoon
execute ICT audits
Organise and execute audits in order to evaluate ICT systems, compliance of components of systems, information processing systems and information security. Identify and collect potential critical issues and recommend solutions based on required standards and solutions.
15
15:30 · Late afternoon
identify ICT security risks
Apply methods and techniques to identify potential security threats, security breaches and risk factors using ICT tools for surveying ICT systems, analysing risks, vulnerabilities and threats and evaluating contingency plans.
17
17:00 · Wrap-up
implement ICT risk management
Develop and implement procedures for identifying, assessing, treating and mitigating ICT risks, such as hacks or data leaks, according to the company's risk strategy, procedures and policies. Analyse and manage security risks and incidents. Recommend measures to improve digital security strategy.

Task order is illustrative. Individual days vary.

Software & Technologies & Knowledge areas
Software & Technologies
Actuate BIRTAdobe AcrobatAtlassian ConfluenceAtlassian JIRABusiness continuity softwareCA Clarity PPMComputer operating systemsCOOP Systems myCOOPEMC RSA Archer Business Continuity ManagementEmergency notification system softwareEnterprise backup systemsJaspersoft Business Intelligence SuiteLocal area network LAN softwareMentimeterMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Project
Knowledge areas
  • cyber security

    The methods and best practices that protect ICT systems, networks, computers, devices, services, processes and people against unauthorised access, modification and/or denial of service of assets.

  • ICT recovery techniques

    The techniques for recovering hardware or software components and data, after failure, corruption or damage.

  • internal risk management policy

    The internal risk management policies that identify, assess and prioritise risks in an IT environment. The methods used to minimise, monitor and control the possibility and the impact of disastrous events that affect the reaching of business goals.

  • organisational resilience

    The strategies, methods and techniques that increase the organisation's capacity to protect and sustain the services and operations that fulfil the organisational mission and create lasting values by effectively addressing the combined issues of security, preparedness, risk and disaster recovery.

  • business process modelling

    The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.

  • cloud security and compliance

    Cloud security and compliance concepts, including shared responsibility model, cloud access management capabilities, and resources for security support.

Cross-sector skills
  • security engineering
  • system backup best practice
Essential skills
protecting ict devices
  • manage system security

    Analyse the critical assets of a company and identify weaknesses and vulnerabilities that lead to intrusion or attack. Apply security detection techniques. Understand cyber attack techniques and implement effective countermeasures.

  • perform ICT security testing

    Execute types of security testing, such as network penetration testing, wireless testing, code reviews, wireless and/or firewall assessments in accordance with industry-accepted methods and protocols to identify and analyse potential vulnerabilities.

analysing business operations
  • analyse business processes

    Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.

  • analyse the context of an organisation

    Study the external and internal environment of an organisation by identifying its strengths and weaknesses in order to provide a base for company strategies and further planning.

developing contingency and emergency response plans
  • manage disaster recovery plans

    Prepare, test and execute, when necessary, a plan of action to retrieve or compensate lost information system data.

  • develop contingency plans for emergencies

    Compose procedures outlining specific actions to be taken in the event of an emergency, taking into account all the risks and dangers that could be involved, ensuring that the plans comply with safety legislation and represent the safest course of action.

performing risk analysis and management
  • implement ICT risk management

    Develop and implement procedures for identifying, assessing, treating and mitigating ICT risks, such as hacks or data leaks, according to the company's risk strategy, procedures and policies. Analyse and manage security risks and incidents. Recommend measures to improve digital security strategy.

  • identify ICT security risks

    Apply methods and techniques to identify potential security threats, security breaches and risk factors using ICT tools for surveying ICT systems, analysing risks, vulnerabilities and threats and evaluating contingency plans.

managing, gathering and storing digital data
  • manage IT security compliances

    Guide application and fulfilment of relevant industry standards, best practices and legal requirements for information security.

protecting privacy and personal data
  • develop information security strategy

    Create company strategy related to the safety and security of information in order to maximise information integrity, availability and data privacy.

ensuring compliance with legislation
  • comply with legal regulations

    Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.

evaluating systems, programmes, equipment and products
  • execute ICT audits

    Organise and execute audits in order to evaluate ICT systems, compliance of components of systems, information processing systems and information security. Identify and collect potential critical issues and recommend solutions based on required standards and solutions.

Skill DNA

Skill DNA

Work personality traits and values that define this role

Key traits you need
Attention to Detail Integrity Dependability Initiative Cooperation Analytical Thinking Adaptability/Flexibility Stress Tolerance Leadership Self-Control Persistence Achievement/Effort Independence Concern for Others Innovation Social Orientation
Key rewards you can expect
AchievementWorking Condit…RecognitionRelationshipsSupportIndependence
Career progression

Growth Pathways & Similar Roles

Explore typical career progression paths, adjacent skills, and similar roles to plan your next transition.

Common questions

Frequently asked questions

What skills are most important for an ICT resilience manager?
Strong analytical skills, a deep understanding of IT infrastructure and security principles, excellent communication and collaboration abilities, and the capacity to think strategically under pressure are essential. Familiarity with risk management frameworks and disaster recovery methodologies is also highly valuable.
Is this role suitable for someone transitioning from a different IT career?
Absolutely. Individuals with experience in IT security, network administration, or disaster recovery can often transition into this role with further training and certification. A strong foundation in IT combined with a desire to protect organizational assets makes for a great starting point.
How does this role differ from a cybersecurity manager?
While there's overlap, an ICT resilience manager has a broader focus. Cybersecurity managers primarily concentrate on preventing and responding to cyber threats. ICT resilience managers encompass a wider scope, including disaster recovery, business continuity, and ensuring operational stability across all potential disruptions, not just cyberattacks.
ICT Resilience Manager — is there a shortage in Europe?
Yes. In the 2025 ELA/EURES edition, a shortage was reported in 10 of the 11 European countries that assessed this occupation group: Austria, Bulgaria, Czechia, Denmark and 6 more. Austria has reported one for 3 consecutive years. These assessments are published per occupation group rather than per job title.
ICT Resilience Manager — what does it pay in the United States?
$81,270 a year at the median, as of 2025-05. State medians run from $46,700 to $108,160. Source: US Bureau of Labor Statistics. This is a United States figure and not a projection for Europe.