Occupation intelligence

youth information worker

Key facts

Are you passionate about empowering young people and supporting their journey to independence? As a youth information worker, you'll be a vital resource, providing guidance and support to help young individuals navigate life's challenges and opportunities.

Summary

Youth information workers play a crucial role in supporting young people's wellbeing and autonomy. You’ll work in various settings, such as community centers, schools, or local government offices, to deliver information, guidance, and counselling. Your work focuses on ensuring services are accessible and welcoming, and you’ll actively reach out to diverse groups of young people to promote their active citizenship and informed decision-making. Collaboration with other services is key to providing holistic support.

Key responsibilities
  • • Providing information and guidance on topics like education, employment, housing, health, and relationships.
  • • Delivering counselling and support to young people facing personal challenges.
  • • Developing and running activities and programs to reach a wide range of young people, tailoring approaches to meet specific needs.
70%
Resilience Score · 2026 (Higher is better)
Bachelor's or equivalent level 14% AI exposure
Start Career DNA assessment
Labour market

Where this occupation is in demand

Reported labour shortages and surpluses, by year. Published for occupation groups, not for individual job titles.

Shortage reportedSurplus reportedReported in another yearNot covered by this source

Deeper colour: reported the same way in more consecutive years.

Figures cover Legal, social and cultural professionals — 186 jobs including this one.

6 of 11 in shortage202417 of 30 growing2.7Mopenings to 2035

In shortage: Estonia, Finland, France, Germany and 2 more.

Longest-running shortage: Belgium, 4 years.

Select a place on the map to see its figures.

About this source

Source: ELA/EURES labour shortages and surpluses. Readings are published at occupation-group level, and cover Europe. Editions differ in annex layout and country coverage, so a change between years does not always mean the labour market changed. Countries in grey were not reported, which is not the same as being in balance.

Explore More

Find your career path and explore the science behind our recommendations.

Guiding others? See NexPath for schools and practices.
Quick fit check

Could youth information worker fit you?

Answer three quick questions. This is not a full assessment — it is a teaser to help you decide whether to compare your profile.

Progress0/3

Do you enjoy tasks that require Dependability?

Do you enjoy tasks that require Integrity?

Do you enjoy tasks that require Concern for Others?

NexFuture™

Future Outlook for youth information worker

The outlook for youth information worker reflects a balanced mix of automation exposure and durable, human-led work.

How are these scores calculated?

The Resilience Score (0–100) estimates how structurally protected this occupation is from automation and AI disruption, based on task-level analysis. Higher scores mean more human-judgment-intensive tasks. AI Exposure shows the estimated percentage of task hours that current AI capabilities could affect. These are model-derived structural indicators, not predictions about individual job security.

Play the future

How could youth information worker change as AI adoption grows?

Human judgement, trust, and context remain strong protectors for this role.

Significant task-level transformation is estimated in 18 years (around 2044) under the selected Expected Pace scenario.
~70%
Resilience
Automation Risk
EXP~15%
Human advantage
MOAT~75%

Illustrative scenario based on task automatability — not a forecast. Values are rounded the further ahead you look.

2026
2036
2049
AI Adoption Speed:

How AI may change this role

Deterministic, model-based interpretation of current role signals — not a guarantee of replacement.

Human-owned 70% Human-owned
What still depends on people
  • provide youth information counselling
  • provide information
  • support the autonomy of young people
The Human Edge To stay ahead in this role, focus on media and information literacy and project management. These human-centric skills are the hardest for AI to replicate in the next 20 years.
Assist 13% Assist
Where AI may become a co-pilot
  • collaborate through digital technologies
  • maintain updated professional knowledge
  • manage youth information services
Automate 14% Automate
Tasks most exposed to automation
  • manage data, information and digital content
  • organise information services
  • write work-related reports
Detailed Analysis

Vital Signs & AI Vectors

AI Exposure Vectors

0-100%
Generative AI 13%

Exposure to content generation, creative augmentation, and large language model tools

AI / Machine Learning 5%

Exposure to AI-assisted analysis, pattern recognition, and predictive modelling tasks

Cognitive Software 4%

Exposure to workflow automation, decision-support software, and process digitisation

Robotic & Physical Automation 0%

Exposure to physical automation, robotics, and sensor-driven task displacement

Technical Details
Methodology: NexFuture v3.0 Sources: O*NET® 30.3, ESCO v1.2.1 Updated: Aug 2026

NexFuture v3.0 estimates automation exposure natively from ESCO essential-skill groups, weighted by skill mass and calibrated against expert anchors. Scores are probabilistic estimates, not guarantees. See the NexFuture Methodology White Paper for full details.

Measures automation exposure. It does not measure pay, demand, or how many jobs exist near you.

Day in the life

What people in this role usually do

Education

Day in the life

A typical day as a youth information worker

09
09:00 · Morning
assess the development of youth
Evaluate the different aspects of development needs of children and young people.
10
10:30 · Mid-morning
apply quality standards in youth services
Apply minimum standards and quality measures in youth services while upholding youth work values and principles. An example of such quality standards are described in the European Youth information charter and refer to principles such as independence, accessibility, inclusiveness, needs based, empowering, participative, ethical, professional and pro-active.
12
12:00 · Midday
cooperate with professionals
Communicate with professionals of other organisations that support young people such as social care, health, police, education and local authorities in order to identify needs and areas of improvement in youth work, and to establish a collaborative relationship.
14
14:00 · Afternoon
develop non-formal educational activities
Develop non-formal education activities targeted to the needs and aspirations of young people. These activities take place outside of the formal learning system. The learning is intentional but voluntary and takes place in diverse environments. The activity and courses could be run by professional learning facilitators, such as but not limited to youth leaders, trainers, youth information workers.
15
15:30 · Late afternoon
empower young people
Build a sense of empowerment in young people in their different dimensions in life, such as but not excluded to: civic, social, economic, cultural and health areas.
17
17:00 · Wrap-up
establish connections with young people
Build positive, non-judgemental relationships with young people by being open, tolerant and non-judgemental.

Task order is illustrative. Individual days vary.

Software & Technologies & Knowledge areas
Software & Technologies
Adobe PageMakerAutomated clinical information systemsCalendar softwareCommand Systems ComServeCorel WordPerfect Office SuiteDatabase softwareEmail softwareGoogle MeetHealthcare common procedure coding system HCPCSInformation presentation softwareIntrado SchoolMessengerJames Frazier Associates DataStartMedical procedure coding softwareMedical records softwareMEDITECH softwareMicrosoft ExcelMicrosoft Office softwareMicrosoft PowerPointMicrosoft PublisherMicrosoft Teams
Knowledge areas
  • media and information literacy

    The ability to access media, to understand and critically evaluate different aspects of the media and media content and to create communications in a variety of contexts. It involves a range of cognitive, emotional, and social competencies that include the use of text, tools and technologies, the skills of critical thinking and analysis, the practice of messaging composition and creativity and the ability to engage in reflection and ethical thinking.

  • project management

    The discipline of project management, the activities which comprise this area and the variables implied in it, such as time, resources, requirements, deadlines, and responding to unexpected events.

  • youth work principles

    The purpose and fundamental features of youth work: helping young people to reach their full potential. Youth work encompasses a broad range of activities carried out with, by and for young people through non-formal and informal learning.

  • youth-centred approach

    Young people’s interests, needs, problems and psychology and their environments, the issues affecting them, and the opportunities and services to support them.

Cross-sector skills
  • communication principles
  • social media management
Essential skills
counselling
  • provide youth information counselling

    Make sure young people are aware of their rights and the services to which they may apply in case of need. This includes providing support in selecting and evaluating the quality of available information, guiding young people in reaching their own decisions and offering customised information on relevant opportunities and services.

  • support the autonomy of young people

    Support young people's choices, showing respect and reinforcing their autonomy, self-esteem and independence.

  • empower young people

    Build a sense of empowerment in young people in their different dimensions in life, such as but not excluded to: civic, social, economic, cultural and health areas.

  • establish connections with young people

    Build positive, non-judgemental relationships with young people by being open, tolerant and non-judgemental.

  • reach out to diverse youth

    Target and reach out to young people from different racial, social and economic backgrounds.

communication, collaboration and creativity
  • identify information needs of young people

    Inquire and identify the information needs of young people and adapt services and approach towards their individual or collective needs.

  • communicate with youth

    Use verbal and non-verbal communication and communicate through writing, electronic means, or drawing. Adapt your communication to children and young people`s age, needs, characteristics, abilities, preferences, and culture.

coaching and mentoring
  • support the positiveness of youths

    Help children and young people to assess their social, emotional and identity needs and to develop a positive self image, enhance their self esteem and improve their self reliance.

  • mentor individuals

    Mentor individuals by providing emotional support, sharing experiences and giving advice to the individual to help them in their personal development, as well as adapting the support to the specific needs of the individual and heeding their requests and expectations.

managing information
  • manage data, information and digital content

    Organise, store and retrieve data, information and content in digital environments. Organise and process them in a structured environment.

  • organise information services

    Plan, organise and evaluate information activities and services. Those include searching for information relevant to the target group, compiling easily understandable information material and finding various ways to disseminate the information through different channels used by the target group.

developing professional relationships or networks
  • communicate professionally with colleagues in other fields

    Communicate professionally and cooperate with members of the other professions in the health and social services sector.

  • develop professional network

    Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.

management skills
  • exercise patience

    Have patience by dealing with unexpected delays or other waiting periods without becoming annoyed or anxious.

monitoring and evaluating the performance of individuals
  • assess the development of youth

    Evaluate the different aspects of development needs of children and young people.

using digital tools for collaboration and productivity
  • collaborate through digital technologies

    Use digital tools and technologies for collaborative processes, and for co-construction and co-creation of resources and knowledge.

Skill DNA

Skill DNA

Work personality traits and values that define this role

Key traits you need
Dependability Integrity Concern for Others Self-Control Adaptability/Flexibility Stress Tolerance Cooperation Independence Attention to Detail Initiative Persistence Social Orientation Leadership Achievement/Effort Analytical Thinking Innovation
Key rewards you can expect
AchievementWorking Condit…RecognitionRelationshipsSupportIndependence
Career progression

Growth Pathways & Similar Roles

Explore typical career progression paths, adjacent skills, and similar roles to plan your next transition.

Career landscape

Where does youth information worker fit?

This role
youth information worker This role

Similarity scores based on skill overlap from ESCO data.

Common questions

Frequently asked questions

What kind of qualifications are typically needed to become a youth information worker?
While specific requirements vary, many employers look for individuals with a background in social work, youth development, education, or a related field. Relevant experience working with young people is highly valued. Strong communication, interpersonal, and problem-solving skills are essential.
What does 'working in partnership' mean in this role?
It means collaborating closely with other professionals and organizations, such as schools, healthcare providers, housing agencies, and voluntary sector groups. This ensures young people receive a coordinated and comprehensive support system tailored to their individual needs.
How does this role contribute to a young person’s wellbeing?
By providing accessible information, guidance, and a safe space to explore options, youth information workers empower young people to make informed choices about their lives. This fosters self-esteem, resilience, and a sense of control, ultimately contributing to their overall wellbeing and future success.
Youth Information Worker — is there a shortage in Europe?
No. In the 2025 ELA/EURES edition, a surplus was reported in 4 of the 7 European countries that assessed this occupation group: Austria, Czechia, Greece, Portugal. 3 countries reported a shortage. These assessments are published per occupation group rather than per job title.
Youth Information Worker — what does it pay in the United States?
$68,090 a year at the median, as of 2025-05. State medians run from $36,050 to $94,100. Source: US Bureau of Labor Statistics. This is a United States figure and not a projection for Europe.